All Systems Operational

Uptime over the past 90 days. View historical uptime.
Rider Operational
Rides Operational
Ride Start Operational
Ride End Operational
Ride Pass Operational
Payments Operational
Agreements Operational
Signup Operational
Physical Locks Operational
Retail Operational
MaaS Integration Operational
Helmets Operational
Operator Operational
Nests Operational
Drops / Releases Operational
Demand Map Operational
Bounties Operational
Operator Map Operational
Inspection & Repair Operational
Fleet Status Operational
Tasks Operational
Inventory Operational
Transfer Orders Operational
FM Payouts Operational
Compass Operational
Service Center App Operational
Permits Operational
Login Operational
Vehicle Operational
Connectivity & Cellular Operational
Commands Operational
Tracks Operational
City Data Operational
MDS, GBFS, Availability API's Operational
VSE Data & Pipeline Operational
311 Complaints Operational
Systems Operational
Kubernetes & Infra Operational
GDPR Operational
Habitat Operational
Dash Operational
Braze Operational
Immutable Tables Pipeline Operational
Netsuite Operational
Data Systems Operational
Metabase Operational
Tableau Operational
Airflow Operational
JupyterHub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

KORE - CTASK0019258 - Planned Maintenance - Super SIM - US - 2026-10-01
Completed - The scheduled maintenance has been completed.
Oct 1, 10:38 PDT
Update - Maintenance completed. No notable impact observed.
Oct 1, 10:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 07:45 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 11:51 PDT
Scheduled - KORE - CTASK0019258 - Planned Maintenance - Super SIM - US - 2026-10-01

We would like to inform you about the following maintenance.

Who
Impacted Customer Solutions: Super SIM
Impacted Services: Data services

When
Start: Thursday, October 01, 2026 14:30 UTC / Thursday, October 01, 2026 10:30 EDT (UTC-4)
End: Thursday, October 01, 2026 17:30 UTC / Thursday, October 01, 2026 13:30 EDT (UTC-4)

What
Description: KORE's Carrier Partner will be conducting a planned network maintenance that may impact Super SIM in the US. During this maintenance window, users may encounter intermittent data connectivity issues. KORE engineers will closely monitor the activity throughout the maintenance period to ensure the work is completed successfully and to minimize any service impact
Sep 30, 11:51 PDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

iOS App Crash - Firebase SDK
Resolved - Our crash rate for this issue has gone down to near zero for all app versions. Total impact was around 495 crash events affecting 490 users within the last ~40 minutes. Subsequent app opens appeared to not cause a crash for most users during this time.
Sep 28, 19:42 PDT
Update - Received update that the Firebase change has been rolled back here: https://github.com/firebase/firebase-ios-sdk/issues/16728#issuecomment-5882457735

Waiting for final confirmation that rollback is complete...
Sep 28, 19:30 PDT
Monitoring - We have reports that crash rates are going down but no confirmation yet from Firebase that a fix has been deployed
Sep 28, 19:28 PDT
Identified - The Firebase SDK used by our iOS app shipped a crashing bug that is impacting all of our iOS App versions at the moment, causing repetitive crashes. We are awaiting a fix from the Google Firebase team to resolve the issue
Sep 28, 19:26 PDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

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